Over the years, we grew pretty good at helping folks get their iPhone, iPad and iPod touch devices detected on Windows computers including Windows 8, 7, and Windows We summarized all the solutions that have been known to work in the article below. Experienced pilots know how important following a strict checklist is in case of emergency. We advise you to do the same and before you continue, make sure you checked every item in the list below.
If your iPhone is still not detected, chances are that the drivers are not installed, outdated, or are misconfigured. Many people find iTunes bulky to install and complicated to use. This is why we developed a free tool to get the iOS drivers without iTunes and to have the iPhone recognized in minutes. The CopyTrans Drivers Installer installs the necessary drivers automatically.
If another cable is available, test with that cable instead. USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Verify that Apple Mobile Device Support is installed. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows 8 Move the cursor to the upper-right corner and click the magnifying glass. Type Control Panel, and press Return. Windows Vista and Windows 7 Click Start. Choose Control Panel. Verify that Apple Mobile Device Support is visible in the list of currently installed programs. Windows XP Click Start. Restart the Apple Mobile Device Service. Follow the steps below.
Windows Vista, Windows 7, and Windows 8 Connect your device to the computer. Quit iTunes if it opens. In the upper-left corner, click Device Manager. For Windows 8, move the cursor to the upper-right corner, click the magnifying glass, type devmgmt. The Device Manager window should open. To enable this device, right-click it and choose Enable from the shortcut menu. Choose Uninstall from the shortcut menu. In the resulting dialog box, click OK.
Windows automatically reinstalls the necessary drivers and attempts to remount the device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. Choose Update Driver Software. Click the Have Disk button. Then click next. The Have Disk button should appear. Click Open in the Have Disk window. Click Next. Then click Finish.
You can find solutions to other common errors and error code numbers in this Microsoft article. Windows XP Connect the device to the computer. In the Start menu, right-click My Computer, and choose Properties. Click the Hardware tab, then click the Device Manager button.
- If you use a Mac.
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To enable this device, right-click its entry in Device Manager and choose Enable from the shortcut menu. Choose Update Driver from the shortcut menu. Double-click the usbaapl file. Click OK in the Have Disk window. Click Finish. Windows installs the driver. Code To resolve Error Code Install all available updates for Windows.
See this Microsoft article for more information on how to do this. Restart your computer.
While restarting, press the F8 key. Press the Return key. Windows 8: The Windows Advanced Options list should appear. Reconnect the device. Consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve the issue without having to select this option each time. Taking screenshots and saving images on iPod touch requires iOS version 2. Reconnect the device to the computer. Click the magnifying glass. Type devmgmt. Press Return.
Windows Vista or Windows 7: Click Start. In the resulting dialog, type devmgmt. Expand all the sections labeled below not all sections might be listed : Imaging Devices Other Devices Portable Devices Universal Serial Bus Controllers Look for the entry that recognizes the device as a camera. Click the Details tab. Disconnect the device, and unplug all USB devices from your computer. Shut your computer down, then power it back on. Reconnect your device, testing each USB port for approximately 30 seconds to see if your device is recognized. If you have an external USB 2. If your device shows up in iTunes, try disconnecting the external USB 2.
If the issue returns, you may need to use the external USB 2. Consult your computer manufacturer for any updates for your USB chipset. Learn more about your service options. If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. Then the Have Disk button should appear. Click Next and finish the driver installation steps.
Open iTunes to verify that the device is recognized properly. The Have Disk button should then appear. Click Next and finish the driver-installation steps. If the device is not recognized while in Recovery Mode Your device might not be recognized while in recovery mode.
This can happen during an update or restore of your device. Windows 8: Move the cursor to the upper-right corner and click the magnifying glass. These entries might or might not have exclamation marks on them. If these are listed, you have USB 3. If you have USB 3. Try each port until the device is recognized. Some computers will have dedicated USB 2. If so, a USB 2. Refer to your computer manufacturer for updates to the USB 3. Click the View menu. You might need to expand all sections of the Device Manager to see them.
Double-click the usbaapl file, which is listed in this folder. Open iTunes to verify that the device is recognized properly, and continue restoring your device. Choose Update Driver Software from the shortcut menu. Check for third-party software conflicts. If you have such software on your computer: Uninstall the phone or cellular connectivity software temporarily, and test.
11 Ways to Fix ‘iPhone Cannot Connect to iTunes’
Contact the manufacturer of this software for assistance in doing this. If you use the third-party phone or cellular device for your Internet connection, try connecting to an alternate network using Wi-Fi or Ethernet. Remove iTunes and all related Apple software. After reinstalling iTunes, test the device. If you still need your third-party phone or cellular connectivity software that was removed, reinstall the software and test your device to ensure it still functions with iTunes.
Contact the vendor of your phone connectivity software if the issue returns. Also, third-party security software might conflict with devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. After resolving any issues that you might have with your security software, you might need to try the steps in this article again. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.
Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. Last Modified: Jun 5, I actually force my lazy self to read your really long steps and finally fixed the detecting issue after installing back the Apple Mobile Device USB Driver.
I have USD 0. How do I spend 0. Apple is tiresome sometimes :. Interesting; my iphone always connects to my computer but my ipad connects only once in a while — in fact rarely? Tried the 5 step plan! No dice. I have Windows 10 and just got the iPhone 5S.
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I have tried all the steps listed above and nothing worked. The computer downloads and opens the photo desktop app when I plug in the device but iTunes does not recognize it. Any suggestions are appreciated. I thought the great idea behind Apple was that it required no technical skill by its user. Some software programs interrupt our happy computer. These programs change settings and corrupt settings and interrupt settings.
Sometimes these so called programs conflict with each other for some god damn unknown reason. Just so we keep spending money or waste our time in virtual reality. Why peeve people off all the time??? All of us laymen people try to find a solution without it costing us. These cost could mean going without some food, which yeah! Anyway this problem has many different repair options that people have come across and implemented; some successful and some not so successful.
Well, myself………. I started by uninstalling re-installing, doing every single thing that i had come across only to be frustrated more and more. At the same time while trying to sync my IPOD i also lost a perfectly good working printer. Now what gives? One solution says that the USB cable is at fault. Well i thought; well if i had tried everything else, than it could be possible.
Like most, i hate going out and spending money on things that are not the problem, not needed or just another waste of time. I decided to persevere. When i found my printer not working i became irate. I was looking in device manager, restarting, going into safe mode and every single thing i could think of. It than hit me like a paddle in the face when i had read about a reason why my printer was not working.
I mean, it would scan and do other jobs but i just could not print a simple word document. This is where i discovered that it could be a damaged USB port or missing drivers for that port. I changed my cables to a different USB port and low and behold, i was able to sync my device and get my printer working again.
Obviously a work around because i am sure the original ports will not be working, however, later, when i calm down, i will look into this. My ipod would not even connect to transcopy let alone itunes. Transcopy was meant to be easy. Once i changed USB ports, everything worked.
iPhone Not Showing in iTunes: How to Fix This Annoying Issue
Much like replacing a USB cable i guess. Once i changed to another USB port of course, and all for free except my valuable time that these companies think is at their right or ownership to use at will….. So, sometimes a different cable in a different port can cover two possibilities, for any frustrated reader finding this article.
Any help? So my ipod is no longer detected by itunes as of last week after months of usage. I try to restore my laptop, reinstalled itunes and nothing. No devices is detected by itunes, but using the same cables and a different laptop everything works fine.
I want to download my photos to the PC from my IPad. What is locking this export? This helped my problem as well. This is the only thing that worked after trying everything else for the last two hours. Thank you thank you thank you :. Thank you so much this did the trick after several hours of frustration, I would so buy you a Beer!! How do you do this for Windows?
Do you know what I can do? Thanks for that. Worked perfectly after hours swearing at itunes. Easily the most frustrating program I have ever used.
Solution 1: Update to the Newest iTunes and Change a USB cable
Thanks a lot man! This is the only thing that worked for me! You saved me a lot of time. Thanks again! Thanks a million, with your instruction I did it in a sec. Sorted — thanks!! Holy mother of god this worked. I spent 2 days and hours trying to get iTunes to recognize my iPhone 6 in windows Thank you.
Thank you this helped my issue as well. I spent ages trying to find my phone on itunes and this finally worked. This worked. You have just saved me from jumping off a cliff!!! Now how do I stop my PC from turning off when my i phone is being restored? As others said, this is the only solution that worked for my iphone6 and Win Works perfectly with my old apple cable.
Running W8. Back to W8. Shortly after this, ITunes was able to find me and I exploded with glee! I have the same problem.. Running windows 7 64 bit, itunes Device shows up in windows and beeps when i plug it in. But when I check itunes no device shows up. Tried using the original usb cable after using the one that always worked in the past and no go.
Any other solutions out there? Same problem. Fine for charging. Not fine for synching, apparently. I was freaking out and trying all the usbs I had, third party and apple. Finally I found one that works! Before I tried to reboot iTunes. So after a whole bunch of websites, I finally got my answer on this one! My Apple devices are detected by windows explorer but not by itunes. Tried a few tricks recommended by users but nothing helps. Something to do with Microsoft Portable Device being replaced or corrupted.
That usually does it for me and is faster than rebooting and certainly faster than uninstalling and reinstalling iTunes. Can you do it on the device itself? Electrical noise would also account for the anecdotal account of one USB port being better than another closer to ground. The version of iTunes you have could be outdated.
In this case, it may not support your iPhone. Even if iTunes is installed and up to date, there may still be trouble with the iOS drivers on the PC. In this case, we recommend the following. I still have a problem Sometimes, despite all your efforts, the pesky problem persists. This section is for those of you who…. Pages: 1 2.
Krasimir is an avid marketing aficionado and a tech-support specialist in charge of the English-speaking market.